Title Clerk

Location: Detroit, MI, United States; onsite role with occasional and scheduled overtime as needed.

Salary: $23.40–$26.31 per hour

Company

hirify.global operates a global online vehicle auction platform connecting vehicle sellers with buyers across more than 190 countries.

What you will do

• Process vehicle titles according to state and local regulations and company guidelines.
• Identify and analyze vehicle title and ownership documents.
• Research missing or incorrect paperwork and determine timely resolutions.
• Answer customer questions and communicate title-status updates by email and phone.
• Build professional relationships with DMVs, sellers, and internal and external customers.
• Maintain accurate title records, documentation, and filing systems.

Requirements

• High school diploma.
• At least two years of customer service experience and one year of vehicle title processing experience.
• Computer proficiency, including Microsoft Office, with typing speed of at least 45 words per minute and basic 10-key skills.
• Strong verbal and written communication, customer service, organizational, filing, and attention-to-detail skills.
• Ability to work under pressure, meet time-sensitive deadlines, multitask, and work independently with limited supervision.
• Ability to view a computer screen for a significant portion of the workday and work overtime when required.

Nice to have

• Knowledge of local and surrounding state title regulations.
• Notary license.
• Bilingual communication skills.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Employee Stock Purchase Plan and Employee Assistance Program.
• Vacation, sick pay, and paid company holidays.
• Life and AD&D insurance, discounts, and additional employee benefits.
• Focus on diversity, inclusion, collaboration, and employee growth.