Title Specialist

Location: Phoenix, Arizona, United States; onsite field office environment

Salary: $19.26–$24.07 per hour

Company

hirify.global, through IAA, operates a global marketplace and auction platform for damaged, total-loss, and low-value vehicles and commercial assets.

What you will do

• Review, compile, and process documentation for vehicle title ownership transfers.
• Process incoming salvage titles from multiple states and prepare vehicles for sale.
• Enter title information into the operating system and maintain accurate customer databases.
• Communicate with customers, vehicle owners, insurers, and internal partners by phone, email, mail, and direct contact.
• Resolve title discrepancies, customer questions, complaints, and transfer-related problems.
• Maintain compliance with current state and company title regulations, records-retention policies, and confidentiality requirements.

Requirements

• 1–2 years of state or national title-processing experience.
• 2–3 years of knowledge of title and salvage-title requirements.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Ability to follow established procedures, perform clerical duties, and work under supervisor direction.
• Must be legally entitled to work in the United States.

Culture & Benefits

• Full-time position in a typical field-office environment.
• Medical, dental, vision, and basic life insurance options.
• 401(k) plan with a 100% company match on the first 4% contributed.
• 15 days of paid time off per year.
• Work environment emphasizing responsibility, accountability, integrity, and execution.