Auction Services Business Operations Associate (Automotive)

Location: Frederick, Maryland, United States — onsite at 8500 Progress Drive

Hourly rate: $16.00–$25.60

Company

hirify.global is a large used-car retailer focused on transparent vehicle purchasing, customer experience, innovation, and community impact.

What you will do

• Provide customer service, answer questions, and guide customers through paperwork processes.
• Process and audit retail and wholesale sales documentation, including deal jackets, finance contracts, and DMV paperwork.
• Manage auction and appraisal transactions, including titles, payoffs, and funding documentation.
• Receive payments, prepare deposits, and follow cash security procedures.
• Train new associates and support multiple departments during periods of high traffic.
• Perform filing, data entry, reconciliation, and workplace safety duties.

Requirements

• Accurately read, interpret, and record data for compliance and reporting.
• Strong organization, multitasking, communication, and customer service skills.
• Proficiency with Microsoft Office, data-entry systems, and intermediate PC skills.
• Ability to lift up to 20 pounds and remain on your feet for extended periods.
• Commitment to confidentiality, integrity, and company policies.
• Availability for varied schedules, including nights, weekends, and holidays.

Culture & Benefits

• Full-time hourly associates can accrue paid sick time and vacation after a 90-day waiting period.
• Benefits include paid scheduled holidays, a floating holiday, and holiday premium pay when applicable.
• Work in a team-oriented environment centered on transparency, integrity, customer experience, and community.
• Equal opportunity employment and reasonable application accommodations are available.