Customer Account Manager - Landing Solutions

Location: Burbank, California, United States; onsite office and manufacturing environment with up to 25% travel

Salary: $140,900–$190,000 per year, with potential performance-based bonus eligibility.

Company

Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets, including landing and cabin systems, brake control systems, and cabin actuation solutions.

What you will do

• Manage commercial and military OEM customer business relationships and the full commercial lifecycle for assigned customers.
• Negotiate major business agreements, long-term agreements, pricing agreements, contract changes, and disputes.
• Flow down contract requirements, monitor compliance, and track and recover customer claims.
• Forecast sales rates and demand in coordination with demand management and forecasting teams.
• Develop business cases and winning strategies for new aerospace business with OEM and Finance teams.
• Lead cross-functional teams, advocate for customer needs, and mentor other team members.

Requirements

• 5–10 years of experience in business management, program management, sales and marketing, or strategic partnering in an aerospace environment.
• Experience delivering tangible products and leading cross-functional teams.
• Strong contract negotiation, relationship management, analytical, conflict resolution, pricing, forecasting, and financial skills.
• Experience managing complex aerospace proposals and contracts and understanding the product development lifecycle and lean principles.
• Advanced proficiency with Microsoft Excel pivot tables and formulas.
• BA or BS degree in Business Management, Business Administration, or a relevant field. Only US Persons may be considered for roles requiring access to controlled data or information under ITAR.

Nice to have

• MBA or another relevant advanced degree.
• International experience.

Culture & Benefits

• Health, dental, vision, life, and disability insurance beginning the first day of the month after starting.
• 15 days of paid time off accruing from the first day and 12 paid holidays annually.
• 401(k) retirement plan with company match.
• Education reimbursement eligibility after six months of employment.
• Lean manufacturing practices, operational excellence, and a safe, drug-free workplace.