Revenue Operations Manager (B2B SaaS)

Location: Santa Clara, California, United States

Salary: $175,000–$200,000 per year

Company

hirify.global builds a network digital twin platform that helps engineers and AI agents understand the impact of network changes across cloud and vendor environments.

What you will do

• Partner with Sales and Customer Success leadership on territory planning, quota setting, capacity modeling, and go-to-market planning.
• Build renewal and expansion forecasting models, identify at-risk accounts, and support adoption and retention initiatives.
• Own and improve CRM and Customer Success platform architecture across opportunity creation, onboarding, renewal, and expansion.
• Design scalable Sales-to-Customer-Success handoffs, quote-to-cash processes, QBR cadences, and workflow automations.
• Develop dashboards and reporting for pipeline health, forecast accuracy, customer health, retention, churn, expansion, and time-to-value.
• Align Sales, Customer Success, Marketing, Product, and Finance on definitions, data, reporting, and tool adoption.

Requirements

• 5–7 years of experience in Revenue Operations, Sales Operations, or Customer Success Operations at a B2B software company.
• Experience selling to enterprise or technical buyers, preferably in networking, security, or infrastructure platform software.
• Experience at a growth-stage technology company, such as a Series B–D organization.
• Familiarity with Salesforce and Customer Success platforms such as Gainsight, Vitally, or similar tools.
• Experience supporting both new-business sales and post-sale renewals and expansions.
• Ability to build reliable dashboards and reporting, work directly with data, and communicate effectively with operational and executive stakeholders.

Culture & Benefits

• Evidence-driven environment focused on clarity, accuracy, and solving complex infrastructure problems.
• Opportunity to work on a network digital twin platform used by enterprise organizations and government agencies.
• Cross-functional role connecting Sales, Customer Success, Marketing, Product, and Finance.
• Competitive annual base salary of $175,000–$200,000.