Technical Service Representative (SAP)

Location: Warrendale, Pennsylvania, United States

Salary: $23.00–$25.00 per hour, dependent on experience.

Company

hirify.global provides healthcare products and operates regulated Service Depot operations.

What you will do

• Create and manage service orders in SAP and/or APRISO for the LVP Service Depot process.
• Execute system transactions covering product receipt, movement, repair status, and shipment while maintaining complete traceability.
• Generate and distribute daily, weekly, and monthly reports to monitor product status, workflow progression, and operational performance.
• Control spare parts, refurbished products, and loaner pool inventory, including replenishment orders, cycle counts, and system-to-physical inventory alignment.
• Coordinate information flow with cross-functional departments and internal and external stakeholders.
• Support administrative duties, special projects, and compliance with health, safety, environmental, energy, and quality management systems.

Requirements

• Must be currently authorized to work in the United States for any employer and maintain that authorization throughout employment without sponsorship.
• English proficiency sufficient to speak, read, write, and understand workplace policies, procedures, training materials, and communications.
• High school diploma or GED.
• Excellent written, typing, oral, and customer-facing communication skills.
• Proficiency in Microsoft Word and Excel.
• Strong organization and attention to detail, with the ability to multitask, work in a fast-paced environment, and adapt to business needs.

Nice to have

• ERP experience; training is available for an ideal candidate.
• Flexibility in shift coverage and the ability to work effectively in a team environment.

Culture & Benefits

• Full-time employment in a customer-facing Service Depot environment.
• Medical, dental, and vision coverage.
• Life insurance, disability coverage, and a 401(k) with company contribution.
• Wellness program.
• At-will employment in accordance with applicable federal and state laws.