Patient Service Representative - Family Medicine Ellensburg - Full Time (40 hours/week)

Location: Ellensburg, Washington, USA; onsite at 603 S Chestnut St

Salary: USD 19.62–29.74 per hour, based on applicable experience

Company

hirify.global is an integrated healthcare delivery system providing hospital, clinic, emergency, outpatient, family medicine, home health, hospice, therapy, surgery, pediatrics, women’s health, and urgent care services.

What you will do

• Handle reception and patient service duties for the family medicine clinic.
• Maintain medical records and process referrals and pre-authorizations.
• Schedule patient appointments and support high-volume phone operations.
• Work closely with healthcare professionals, KVH personnel, and external customers.
• Handle payments and other administrative clinic activities.

Requirements

• High school diploma or equivalent.
• At least one year of general administrative, clerical, or customer service experience.
• Current computer experience with Microsoft products at a medium to expert level.
• Demonstrated knowledge of medical terminology.
• Previous cash-handling experience.

Nice to have

• Some college coursework.
• Bilingual communication skills.
• Medical office experience with medical records, insurance verification, pre-authorizations, scheduling, or high-volume phone systems.
• Relevant professional certifications in coding, billing, or medical administration.

Culture & Benefits

• Full-time, benefits-eligible position at 40 hours per week.
• Medical, dental, and vision insurance with company contributions.
• Employee wellness program and coverage options for spouses, domestic partners, and dependent children.
• Continuing education programs, including a Medical Assistant Apprenticeship program and certification pay.
• Pension eligibility after one year of part-time status and a non-union position structure.