Patient Liaison (MedTech)

Location: Onsite at the Wayne, Pennsylvania clinic; ideally within a 45-minute drive. Flexible availability for weekdays, weeknights, and weekends may be required.

Salary: $20–$25 per hour, depending on experience and geographic location.

Company

hirify.global provides proactive healthcare through fast, non-invasive whole-body MRI scans supported by optimized hardware, software, and AI across its clinics.

What you will do

• Welcome patients and visitors and provide a warm, professional clinic experience.
• Handle patient check-in, registration, identity and document verification, intake forms, and checkout.
• Manage appointment scheduling, cancellations, and rescheduling.
• Explain post-scan expectations and coordinate communication between patients, providers, technologists, and clinical staff.
• Address patient concerns and complaints with empathy while encouraging feedback.
• Keep the front desk organized, stocked, and operating efficiently.

Requirements

• At least one year of customer service experience; healthcare experience is preferred.
• Strong interpersonal, communication, organizational, problem-solving, and decision-making skills.
• Ability to manage priorities in a fast-paced environment and handle patient concerns sensitively.
• Reliable, punctual, self-directed, adaptable, and committed to high standards of patient care.
• Availability for varied hours, including weekdays and weekends, and ability to stand for extended periods.
• Must be legally authorized to work in the United States and must not require current or future employer visa sponsorship.

Nice to have

• Experience in healthcare, hospitality, MedSpa, reception, or front-office roles.

Culture & Benefits

• Mission focused on proactive healthcare and improving patient outcomes.
• Free whole-body scans for team members.
• Growth opportunities and weekly team connection activities.
• Flexible vacation policy.
• Commuter benefits for transit and parking.
• Eligible employees receive access to a 401(k) plan and comprehensive health, dental, vision, and mental health coverage.

Hiring process

• Successful candidates undergo a background check in compliance with applicable federal, state, and provincial rules.