eBilling Supervisor (Legal eBilling)

Location: Century City, Dallas, Los Angeles, Orange County, Palo Alto, San Francisco, New York, or Washington, D.C., United States

Annual compensation: $125,000–$140,000, depending on qualifications and operational considerations.

Company

hirify.global is a global law firm advising clients on significant transactions and disputes.

What you will do

• Supervise, train, motivate, and develop a team of eight to nine direct reports.
• Organize workflows, assign responsibilities, monitor productivity, and provide feedback and training.
• Analyze and resolve complex electronic invoice reductions, rejections, appeals, and resubmissions.
• Track client deadlines, coordinate corrective actions, and communicate recommendations on eBilling issues and delays.
• Collaborate with Client Accounts, billing specialists, firm contacts, and client representatives throughout the electronic invoice submission process.
• Use Excel, LEDES files, XML, and major eBilling platforms to create reports, troubleshoot submissions, and support special projects.

Requirements

• Minimum five years of legal eBilling experience.
• Strong understanding of client billing guidelines and contractual billing arrangements.
• Experience with major eBilling sites, including LegalTracker, CounselLink, TyMetrix360, Collaborati, Passport, CounselGO, BillingPoint, and Corridor.
• Strong technology skills, including Microsoft Office Suite, Excel functions, and complicated LEDES file formats.
• Excellent written and verbal communication, organization, attention to detail, and ability to manage competing deadlines.
• Ability to work overtime and manage increased workloads from September through December.

Nice to have

• College degree.
• Experience with eBillingHub or BillBlast.
• Experience with Aderant billing software.

Culture & Benefits

• Fast-paced environment focused on quality, customer service, teamwork, and firm and department goals.
• Health care and retirement benefits.
• Paid sick time, vacation time, and parental leave.
• Basic life insurance and Flexible Spending Accounts.
• Discretionary performance-based bonuses.