eBilling Analyst (Legal Billing)

Location: Chicago, Illinois, United States; hybrid work

Salary: $74,000–$88,000 annually for roles located in Illinois, plus bonus eligibility and benefits.

Company

hirify.global is a law firm with offices and personnel worldwide, providing legal and professional services to clients.

What you will do

• Implement clients on applicable electronic billing systems and communicate implementation timelines and client-specific requirements.
• Troubleshoot invoice submission issues, mapping errors, and integrations between eBillingHub and client vendor sites.
• Provide helpdesk support for electronic billing questions from personnel across the firm’s offices.
• Monitor electronic invoices from submission through acceptance and coordinate issue resolution with Billing, Accounts Receivable, partners, secretaries, and Financial Terms Management.
• Manage billing rates, timekeepers, and new matter information for electronically billed clients.
• Document rate-submission processes, recommend efficiency improvements, and provide customer service to attorneys, clients, and firm personnel.

Requirements

• At least 2 years of relevant work experience.
• Advanced knowledge and capabilities in Microsoft Office Excel.
• Strong organizational, analytical, problem-solving, interpersonal communication, and attention-to-detail skills.
• Ability to manage multiple projects with competing deadlines, work under pressure, collaborate effectively, and maintain confidentiality.
• Ability to work in a hybrid arrangement in Chicago, Illinois.

Nice to have

• Bachelor’s degree in Accounting, Business, or a related field.
• Experience in a law firm or professional services firm.
• Experience with electronic billing systems, eBillingHub, or the 3E billing application.
• Knowledge of Legal Electronic Data Exchange Standard (LEDES) billing formats.

Culture & Benefits

• Collaboration with accounting departments and personnel across worldwide offices.
• Bonus eligibility.
• Comprehensive benefits program.
• Reasonable accommodations are available for individuals with disabilities.