Surgery Support Coordinator

Location: Austin, Texas; primarily supporting the Austin Midtown location

Company

Community oncology care network delivering evidence-based cancer treatment through Texas Oncology and Texas Breast Specialists.

What you will do

• Schedule surgeries from physician orders, including operating-room dates, anesthesia, surgical assistants, representatives, and required equipment.
• Coordinate pre-operative testing, diagnostic imaging, surgical clearances, and related authorizations.
• Communicate surgery dates, preparation requirements, appointment details, and patient responsibility information.
• Act as a liaison between patients, physicians, payors, offices, and surgical facilities, escalating issues when needed.
• Maintain complete medical records by scanning surgery documents and obtaining pathology, operating-room, and other reports.
• Sequence and follow up on multiple provider inputs and schedule required follow-up appointments.

Requirements

• High school diploma or equivalent.
• Level 1: 0–2 years of surgical practice or office experience, including insurance authorization, verification, or scheduling.
• Level 2: At least 3 years of experience in a clinical or procedural scheduling environment.
• Senior level: At least 5 years of surgical practice or office experience; an associate or bachelor’s degree is preferred.
• Knowledge of medical and surgical terminology, excellent written and verbal communication, and strong multitasking skills.
• Proficiency with computer systems and Microsoft Office, including Outlook, Word, and Excel.

Culture & Benefits

• Full-time Monday–Friday schedule from 8:30 a.m. to 5:00 p.m.
• No weekends, on-call shifts, or major holidays.
• Collaboration with breast surgeons and clinical staff in a patient-focused environment.
• Work takes place in an oncology, hematology, and surgery-center setting with possible exposure to communicable diseases, toxic substances, ionizing radiation, and medical preparations.
• Physical requirements include full range of body motion and occasional lifting or carrying of items weighing up to 40 pounds.