Patient Care Coordinator

Location: Hackensack, New Jersey, United States; onsite clinical environment. Minimal travel by automobile to other USON buildings may be required.

Salary: $15.58–$21.00 per hour

Company

A cancer care organization connecting patients with practices, hospitals, support services, and payors.

What you will do

• Collect patient chart information, diagnoses, referring physician details, personal data, and insurance information before initial appointments.
• Coordinate physician referrals and oncology-related appointments within and outside the practice.
• Verify insurance eligibility, explain benefits and co-payments, assess financial requirements, and obtain service pre-authorizations.
• Resolve routine insurance billing and coding issues and maintain accurate patient demographics and medical records.
• Connect patients and families with financial resources, community agencies, transportation, housing, counseling, pharmaceutical assistance, and other support services.
• Provide patient education materials, maintain resource lists, and respond to routine inquiries professionally.

Requirements

• High school diploma or equivalent required; some college is preferred.
• At least two years of directly related experience in medical coding or billing, patient advocacy, or social services.
• Ability to communicate information and questions verbally and interact effectively with patients, staff, and the public.
• Personable approach and proficiency with computer systems, medical billing systems, Microsoft Outlook, and Microsoft Word.
• Ability to work in a clinical environment and meet the stated sitting, standing, communication, and lifting requirements.

Culture & Benefits

• Full-time employment in a clinical patient-care setting.
• Health, dental, and vision plans, subject to eligibility requirements.
• Wellness program, health savings account, flexible spending accounts, and employee assistance program.
• 401(k) retirement plan, life insurance, and short- and long-term disability insurance.
• Paid time off, holiday pay, and tuition discounts with numerous universities.