Senior Manager, Market Access & Patient Support Services- Tech Lead (Salesforce)

Location: Remote/Home-Based, Philadelphia, PA, United States. The role is marked as remote and the compensation section applies to US-based candidates only. Travel of 10–20% is required.

Salary: $141,600–$212,400 annual base pay for US-based candidates, plus potential bonus, equity, and benefits.

Company

hirify.global is a global biopharmaceutical company developing medicines for serious diseases, including treatments in sleep disorders, epilepsy, oncology, and neuroscience.

What you will do

• Provide hands-on technical leadership and solution design for the Market Access & Patient Support Services capability.
• Design, build, configure, integrate, deploy, and enhance Salesforce-based Patient Services Platforms.
• Translate business requirements and capability roadmaps into technical specifications, architectures, work plans, and development tasks.
• Lead agile ceremonies, technical delivery, vendor execution, and resolution of complex end-to-end challenges.
• Deliver scalable, secure, and compliant integrations with data platforms, analytics, downstream execution platforms, and REMS-related systems.
• Mentor software engineers and developers while coordinating with capability owners, architects, security, IT, and vendor teams.

Requirements

• 7+ years of experience in software engineering, technical architecture, enterprise platform development, or a relevant domain after a bachelor’s degree; 4–6+ years may apply after a master’s degree.
• 2+ years of experience as a Tech Lead or in a comparable hands-on technical leadership role.
• Deep Salesforce declarative customization experience, including custom objects, validation rules, OWD settings, profiles, roles, approval processes, permission sets, flows, and Process Builder.
• Experience with Salesforce Shield, Service Cloud, Experience Cloud, Apex, triggers, batch processing, email services, LWC or Aura, REST APIs, Platform Events, Change Data Capture, and Streaming APIs.
• Knowledge of Salesforce DX, Git, GitHub, VS Code, CI/CD pipelines, SAML, identity providers, cloud platforms, integration patterns, data architecture, security, and regulatory requirements.
• Bachelor’s degree in computer science, engineering, information systems, or a related technical field; experience with Agile product teams and complex matrix organizations.

Nice to have

• Experience in pharmaceutical or healthcare industries.
• Experience supporting enterprise platform or Global Capability teams.
• Experience with rare disease or specialty brands and patient service support platforms.

Culture & Benefits

• Work in a product-oriented operating model focused on user problems, experimentation, data, and measurable outcomes.
• Collaborate across global business, technology, product, security, architecture, and vendor teams.
• Eligible employees may receive medical, dental, and vision insurance, a 401(k) retirement savings plan, and flexible paid vacation.
• Additional compensation may include a discretionary annual cash bonus or incentive compensation and equity grants.
• Support continuous learning, inclusive collaboration, ownership, accountability, and cross-functional leadership.