Assistant General Manager - Jared Vault - Gilroy Premium Outlets

Location: Jared Jewelers - Gilroy Premium Outlets, Gilroy, California, United States

Salary: $16.90–$26.30 per hour plus commission on sales; final pay rate depends on experience and qualifications.

Company

hirify.global operates Jared jewelry stores focused on helping customers celebrate life and express love through jewelry, services, training, and customer-focused retail experiences.

What you will do

• Assume the General Manager's duties and responsibilities during their absence.
• Support store sales goals, customer satisfaction, promotions, merchandise presentation, and daily operations.
• Supervise sales, office, inventory, and store personnel; delegate work and recommend promotions when appropriate.
• Assist with recruiting, interviewing, onboarding, sales training, store meetings, and role plays.
• Monitor customer flow, store coverage, inventory control, expenses, markdowns, payroll, security, and loss prevention.
• Provide jewelry product expertise, handle complaints, estimate repair costs, perform minor repairs, and complete Diamontology and GIA Gemology courses.

Requirements

• Ability to achieve outstanding sales performance and provide superior customer service.
• Ability to plan, organize, supervise, delegate, make decisions, and accept responsibility.
• Excellent interpersonal communication, product knowledge, floor awareness, and customer-service skills.
• Professional appearance, positive attitude, reliability, tact, and a cooperative team-oriented work style.
• Completion of required information security, safety, minimum training, and related quizzes with passing scores.
• No Code of Conduct written counseling within the past six months and satisfactory results on the latest performance appraisal, where applicable.

Culture & Benefits

• Customer needs are treated as the first priority.
• Work in a positive, professional, and team-oriented retail environment.
• During non-peak periods, the target schedule is five days and 40 hours per week, with opening and closing shifts.
• Schedules are aligned with operating hours, sales requirements, customer traffic, store coverage, and time for team coaching and development.
• Hours increase during peak selling periods.
• Base pay includes commission opportunities on sales.