Planning Specialist (Routing and Scheduling)

Location: Arizona - Virtual

Company

hirify.global Pest Control North America provides pest control and related services as part of the hirify.global family of companies, serving consumer and business customers across more than 90 countries.

What you will do

• Create daily and weekly route plans using work order data and route analysis software.
• Analyze territory plans, resource availability, service demand, and planned mileage between work orders.
• Communicate routes within the assigned territory to service personnel, branch managers, and technicians.
• Review plans daily with the Service Planning Supervisor and prepare daily summary reports.
• Maintain geographic codes, addresses, customer information, and planning metrics.

Requirements

• 1–2 years of related experience as a dispatcher and/or customer service agent.
• Advanced knowledge of routing and scheduling software and branch service planning.
• Strong verbal and written communication skills, including public speaking and stakeholder interaction.
• Analytical skills, attention to detail, and the ability to manage multiple repetitive tasks under pressure.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• High school diploma, GED, or equivalent education and service-industry experience.

Culture & Benefits

• Full-time benefits begin on the first day of employment.
• Medical, dental, vision, disability, and life insurance benefits.
• 401(k) plan with company-matching contributions.
• Vacation days, sick days, company-paid holidays, and floating holidays.
• Training, development programs, career growth opportunities, and tuition reimbursement for full-time colleagues.
• Work environment emphasizing health, safety, and flexibility.