Agent Architect (AI)

Location: Remote within the United States

Salary: $125,000–$220,000 annually, plus equity and benefits.

Company

hirify.global builds enterprise software for autonomous customer experience, using AI Superhumans to engage, demo, onboard, and support buyers throughout the customer journey.

What you will do

• Lead technical discovery and blueprinting for new customer activations.
• Map customer business systems and design data flows between AI agents and CRMs, MAPs, APIs, and proprietary databases.
• Configure agent visualizations, logic gates, response triggers, and other experiential elements.
• Guide enterprise stakeholders through activation and translate technical challenges into actionable outcomes.
• Test and optimize agent behavior before and after deployment.
• Partner with Product and Engineering to recommend platform improvements based on customer activation challenges.

Requirements

• 3–5+ years of experience in a technical, customer-facing role such as Solutions Architect, Implementation Engineer, or Technical Account Manager in a SaaS environment.
• Experience integrating systems with REST APIs, webhooks, and middleware.
• Experience mapping complex business workflows using tools such as Lucidchart, Miro, or Visio.
• Experience managing high-stakes enterprise projects during onboarding or activation.
• Strong systems thinking, communication skills, emotional intelligence, adaptability, and curiosity.

Nice to have

• Familiarity with LLM prompt engineering, vector databases, or NLP concepts.
• Knowledge of Python, JavaScript, or SQL for troubleshooting integrations.
• Experience in Customer Experience or Digital Transformation.
• Proficiency with Asana, Jira, or Monday.com.

Culture & Benefits

• Remote-first, fast-moving environment with ownership, autonomy, and impact from day one.
• Work at the intersection of visual design, voice, motion, and intelligence.
• Collaborate with builders focused on AI, product design, and go-to-market innovation.
• Competitive compensation with equity and a full range of benefits and perks.