Systems Administrator 1

Location: Lenexa, Kansas, United States; Monday–Friday, 8:30 AM–5:00 PM. Work is performed in an office setting and may include travel and on-call support.

Company

hirify.global advances science and supports work focused on improving community health and safety.

What you will do

• Install, test, document, maintain, and troubleshoot local area network systems, personal computers, servers, printers, peripherals, and desktop applications.
• Manage user accounts, access permissions, passwords, directory services, email accounts, user groups, and computer records.
• Monitor and maintain data, voice, and internet services, including PBX and VoIP phone systems.
• Investigate outages and hardware or software issues, coordinate escalations with vendors and service carriers, and communicate resolutions to affected users and sites.
• Assess user and departmental needs, research compatible hardware and software, and support the selection of tools and services.
• Provide user instruction, maintain technical documentation and system inventories, and back up regional Systems Administrators.

Requirements

• Bachelor’s degree in computer science, information systems, or a related field, plus two years of relevant experience; equivalent education, training, and experience may be considered.
• Experience installing, maintaining, and troubleshooting network hardware and software, including TCP/IP, cabling, Cisco switches, routers, and network cards.
• Experience supporting personal computer hardware, peripherals, Microsoft operating systems, desktop applications, and email.
• Knowledge of PBX, VoIP, backup and restoration, security and virus issue resolution, and records management.
• Ability to analyze user needs, recommend hardware and software solutions, prepare clear documentation, work independently, and manage project and event-driven tasks.
• Ability to work in an office, sit for extended periods, communicate in person and by phone, and lift and carry up to 20 pounds.

Culture & Benefits

• Full-time employment with medical, dental, and vision coverage.
• 401(k) retirement plan with immediate vesting in the employer match.
• Paid holiday, sick, and vacation time, plus parental leave.
• HSA, flexible spending accounts, wellness program, life and disability benefits, and Employee Assistance Program.
• Tuition reimbursement, optional legal coverage, and identity theft protection.