Business Process Improvement, Specialist

Location: Hybrid position based at the Foothill Service Center in Fontana, California; employees must work and reside in California. The role may require extended work at alternate SCE locations and up to 10% travel in the SCE service territory. Relocation does not apply.

Salary: $38.46–$57.60

Company

hirify.global is a clean energy utility focused on innovation, reliable customer service, and reducing carbon emissions.

What you will do

• Support business process improvement and operational excellence initiatives using established methodologies.
• Analyze operational data to identify inefficiencies and recommend process enhancements.
• Participate in root cause analysis and develop practical solutions aligned with procedures.
• Apply Lean Six Sigma and Agile techniques to support project execution and process optimization.
• Test and integrate tools that improve documentation workflows and regulatory compliance.
• Maintain process documentation, track improvement initiatives, and support risk mitigation planning.

Requirements

• Three or more years of experience in business process improvement or operational excellence initiatives.
• Ability to analyze operational data and ensure accuracy across reports and dashboards.
• Strong analytical skills and experience working with multiple data systems.
• Ability to protect sensitive customer, medical, proprietary, financial, and cybersecurity information.
• Must work and reside in California unless otherwise noted.

Nice to have

• Experience with SAP, Excel, Word, PowerPoint, Outlook, SharePoint, Power BI, SAS, or similar systems.
• Experience tracking and distributing deadline-sensitive operational reports.
• Experience editing shared documentation repositories such as SharePoint or the SCE Portal.

Culture & Benefits

• Hybrid work with scheduled days at an SCE facility and remote work on remaining days.
• Work focused on clean energy, operational reliability, and reducing carbon emissions.
• Opportunities to contribute to continuous improvement and make a measurable operational impact.
• Additional benefits and employment resources are provided through the candidate resources program.

Hiring process

• Further details about the hybrid work mode will be discussed during the interview.
• Qualified applications with arrest or conviction records are considered under applicable fair-chance employment laws.