Brokerage Post Entry Agent (Customs Brokerage)

Location: Laredo, Texas, United States; onsite

Company

hirify.global is a Fortune 500 logistics company with more than 16,000 professionals and over 329 locations across six continents, providing freight forwarding, customs brokerage, warehousing, distribution, and related trade solutions.

What you will do

• Manage post-entry activities and submissions in coordination with customers, operations, the CEE, and CBP.
• Prioritize and complete Post Summary Corrections, USMCA refund requests, 3347 Declarations of Owner, protests, and CAPE filings within regulatory deadlines.
• Review documentation for compliance, obtain required customer approvals, and maintain complete electronic records.
• Monitor customs rejections, refund statuses, CEE communications, and required supporting documentation.
• Close finalized projects, prepare recaps, bill customers, and update relevant financial records.
• Identify process improvements while maintaining service quality, productivity, and customer communication standards.

Requirements

• Three years of import brokerage experience.
• Bachelor's degree in Business Administration or a related field preferred.
• Understanding of 19 CFR Parts 1–199, HTSUSA, customs regulations, and post-entry procedures.
• Experience interacting with government agencies; Customs Brokerage License preferred.
• Strong customer service, communication, interpersonal, analytical, problem-solving, organizational, and computer skills.
• Fluent English.

Culture & Benefits

• Complete 52 hours of training annually along with all mandatory and certification training.
• Participate in regular one-to-one meetings, performance evaluations, and personal development planning.
• Work in a cross-functional environment focused on team cohesion, customer service, efficiency, and compliance.
• Follow workplace health and safety procedures and report unsafe conditions or incidents.
• Employment information is handled confidentially according to EEO guidelines.