Specialist, Customs & Global Trade

Location: Hybrid role based out of the WowTown headquarters in Philadelphia, Pennsylvania, United States

Company

hirify.global is a retail company operating a large network of stores and importing products into the United States.

What you will do

• Support end-to-end U.S. import compliance across pre-clearance, clearance, and post-clearance activities.
• Develop and maintain import compliance processes, SOPs, reference materials, and training tools.
• Coordinate with vendors, factories, customs brokers, freight forwarders, logistics teams, and internal stakeholders to ensure products are import-ready.
• Oversee customs clearance activities, broker operations, documentation, filings, and resolution of port inspections and examinations.
• Maintain compliance with Foreign Trade Zone and CTPAT programs.
• Enhance internal audits, corrective actions, duty recovery, reconciliation, and other cost-saving initiatives.

Requirements

• 3–5 years of experience in global trade compliance or an import-related field.
• Strong knowledge of CBP regulations, PGA requirements, valuation, tariff classification, country of origin, and Harmonized Tariff Schedule rules.
• Experience with FTZ and CTPAT programs, PGAs, sets and kits, and applying General Rules of Interpretation.
• Bachelor’s degree in business or a related field preferred, or equivalent relevant experience and training.
• Strong communication, customer service, organizational, time-management, independent-working, and adaptability skills.
• Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Access.

Nice to have

• Retail industry or comparable product-importing experience.
• Certified Customs Specialist or Licensed Customs Broker credentials.
• Experience with Global Trade Management software.

Culture & Benefits

• Health coverage and financial and personal wellness support are available through the benefits program.
• Equal opportunity employment and reasonable workplace accommodations are provided.
• The role involves cross-functional collaboration with merchandising, product development, legal, logistics, vendors, factories, brokers, and freight forwarders.