Senior Customs Brokerage Specialist - S2

Location: On-site in Gardena, California, United States. Must live within 50 miles of the location. Sunday–Thursday, 1:00pm–10:00pm.

Salary: $30.81–$46.21 USD per hour.

Company

hirify.global provides freight forwarding, import and export services, transportation and distribution, customs brokerage, trade advisory, and e-commerce facilitation solutions.

What you will do

• Provide customer service and resolve issues affecting the timely release or movement of freight and cargo.
• Prepare, analyze, submit, and reconcile customs documentation for U.S. Customs, agents, clients, and business partners.
• Manage entry verification, entry processing, and pre-arrival and post-arrival exception resolution.
• Resolve billing, banking, letter of credit, payment-term, delinquent-account, and accounting adjustment issues.
• Coordinate with customers, correspondent brokers, service providers, internal departments, and management.
• Produce operational trend reports, maintain exception logs, assign workload when required, and support account administration.

Requirements

• High school diploma or GED.
• At least 24 months of brokerage, transportation, and/or customer service experience.
• Proficiency with MS Office, Outlook, and standard office equipment.
• Strong verbal and written communication, organizational, interpersonal, and problem-solving skills.
• Ability to handle high-volume, time-sensitive work independently and as part of a team.
• Proficiency in HTS classification and strong knowledge of U.S. Customs regulations and applicable federal requirements.

Culture & Benefits

• Paid training provided.
• Health, vision, and dental insurance for eligible employees.
• Retirement benefits and tuition reimbursement for eligible employees.
• Regular interaction with customers, business partners, internal departments, and management.