Operations Analyst

Location: US - National

Company

hirify.global provides professional services and supports client-facing project, program, and portfolio delivery operations.

What you will do

• Standardize and maintain delivery workflows, templates, procedures, operational standards, and project lifecycle processes.
• Gather, validate, and analyze operational data; create dashboards, status reports, scorecards, and performance metrics.
• Maintain process maps, governance documentation, repositories, and audit-ready operational materials.
• Support delivery tools and platforms through data validation, system testing, user acceptance testing, implementation, training, and user support.
• Coordinate process improvement initiatives, project milestones, action items, risks, dependencies, and change activities.
• Collaborate with Delivery leadership and Finance, Accounting, HR, Legal, and Sales to resolve operational issues and improve delivery performance.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Healthcare Administration, or a related field; equivalent experience may be considered.
• 2–4 years of experience in business operations, project coordination, process improvement, PMO support, or related functions.
• Strong organizational, analytical, problem-solving, written, and verbal communication skills.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Teams, and SharePoint.
• Experience preparing reports, presentations, and operational documentation while managing multiple priorities in a fast-paced environment.

Nice to have

• Experience with Workday, Salesforce, Smartsheet, Power BI, or ServiceNow.
• Exposure to Lean, continuous improvement, or operational excellence methodologies.
• Experience supporting project, portfolio, or delivery operations.
• Healthcare consulting or professional services experience.

Culture & Benefits

• Work supports delivery excellence, standardization, operational efficiency, quality, profitability, and client satisfaction.
• Cross-functional collaboration with Delivery leadership and centralized business functions.
• Inclusive equal opportunity workplace.