Employee Benefits Account Manager

Location: Miami, FL, USA

Company

Brown & Brown provides insurance and employee benefits services for business clients.

What you will do

• Manage an assigned book of business worth approximately $500,000 or more and support Team Leaders and Account Executives.
• Build long-term client relationships and respond to day-to-day service inquiries.
• Prepare renewals and RFPs, coordinate vendor responses, support negotiations, and analyze proposal results.
• Create client deliverables and presentations while maintaining quality and service standards.
• Develop project plans, manage workflows, delegate administrative and analytical tasks, and provide coaching and peer review.
• Prepare for and facilitate client meetings and identify improvements to client service and team efficiency.

Requirements

• 2–5+ years of health and welfare benefits experience.
• Life, Accident and Health Insurance License required.
• Knowledge of benefits administration, Healthcare Reform, industry trends, and carrier products and services.
• Strong written and verbal communication, critical thinking, organization, follow-up, and independent working skills.
• Strong Microsoft Excel, Word, and PowerPoint skills.
• BA/BS preferred.

Nice to have

• GBA or CEBS certification.
• Client-facing experience in the employee benefits industry.

Culture & Benefits

• Merit-based culture focused on self-starters and customer outcomes.
• Medical/Rx, dental, vision, life, and disability insurance.
• Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.