10 часов назад
Operations Manager, US Pest
62 700 - 101 200$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Operations Manager, US Pest (Pest Control Operations): Overseeing technician recruitment, training, performance, branch scheduling, service quality, and customer retention with an accent on staffing, safety, regulatory compliance, and operational efficiency. Focus on coaching field technicians, completing customer routes, controlling service costs, and maintaining inventory across the assigned territory.
Location: Hayward, California, United States; travel up to 100% within assigned territories
Salary: $62,700–$101,200 yearly
Company
provides pest control and related services to residential and business customers across more than 90 countries.
What you will do
- Recruit and hire residential, commercial pest, termite, specialty, and lawn technicians.
- Oversee technician training, coaching, development, performance reviews, ride-alongs, audits, and accountability.
- Monitor branch scheduling, route completion, staffing levels, and appointment efficiency.
- Respond to customer concerns and maintain service quality to support customer retention.
- Ensure safety standards and regulatory requirements are met.
- Monitor inventory of pest control, termite control, and home services products.
Requirements
- High school diploma or GED.
- Ability to lead, motivate, communicate effectively, solve problems, and build trust with customers and employees.
- Basic or intermediate math skills for sales and service calculations.
- Required licenses and certificates must be maintained in accordance with federal, state, and local regulations.
- Valid driver's license and ability to operate a motor vehicle safely.
- Ability to travel up to 100% within assigned territories and work evenings, weekends, rotating on-call shifts, and extended 50–60-hour schedules during peak season.
Culture & Benefits
- Full-time benefits begin on day one, with no waiting period.
- Medical, dental, vision, disability, and life insurance.
- 401(k) retirement plan with company matching contributions.
- Vacation, sick days, company-paid holidays, and floating holidays.
- Training, development programs, career growth opportunities, and tuition reimbursement.
- Health, safety, and scheduling flexibility are prioritized.
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