Business Development Center Sales Rep (Automotive)

Location: 403 Premier Blvd, Roanoke Rapids, North Carolina, United States; onsite dealership role with flexible schedules, including Saturdays.

Company

hirify.global is a family-owned automotive retail organization with over 30 years of experience and multiple vehicle brands across several states.

What you will do

• Answer inbound phone calls, internet leads, text messages, and live chat inquiries.
• Build customer relationships, identify vehicle needs, and provide accurate inventory, pricing, promotion, and service information.
• Schedule and confirm sales appointments and follow up with leads, phone inquiries, unsold customers, missed appointments, and inactive customers.
• Coordinate with Sales Managers and Sales Consultants to improve appointment show rates and sales opportunities.
• Document customer interactions, lead activity, follow-up schedules, appointments, and outcomes in the dealership CRM.
• Conduct post-visit follow-up, encourage repeat business and referrals, and promote dealership events and offers.

Requirements

• High school diploma or equivalent required.
• Strong customer service, communication, phone presence, active listening, organization, and multitasking skills.
• Strong computer skills and ability to learn new software quickly.
• Previous customer service, call center, BDC, retail sales, or hospitality experience preferred.
• CRM experience preferred; automotive dealership experience is a plus but not required.
• Valid driver's license preferred and willingness to work flexible schedules, including Saturdays.

Culture & Benefits

• Free health insurance option, dental and vision insurance, HSA contributions, and a 401(k) with company match.
• Paid vacation, PTO, and holidays.
• Paid training and ongoing professional development.
• Career advancement opportunities with a promote-from-within culture.
• Employee discounts on vehicles, parts, and services.
• Family-owned culture, supportive leadership, and long-term career stability.