AM Parts Coordinator (Packaging Automation)

Location: Alexandria, MN, USA; on-site office position

Salary: $45,760–$58,240 per year plus a competitive quarterly bookings incentive plan.

Company

hirify.global develops packaging and automation solutions, combining the resources of a large global organization with an entrepreneurial, fast-paced culture.

What you will do

• Process inbound aftermarket parts quote requests and customer orders accurately.
• Build customer relationships through proactive outreach, lead generation, order follow-up, and upselling.
• Communicate order status, lead times, and updates to customers.
• Maintain parts data in ERP and CRM systems, including Syteline and Salesforce.
• Support Tier II and Tier III Coordinators with escalated customer requests and technical issues.
• Monitor inventory and coordinate with Purchasing on stock replenishment.

Requirements

• 0–2 years of experience in parts, logistics, customer service, or a technical environment.
• Associate degree in Sales, Business, Engineering, Industrial Technology, or a related field.
• Customer-focused communication skills and strong attention to detail.
• Basic knowledge of mechanical parts, product lines, or technical drawings; training can be provided.
• Ability to follow established processes and workflows.
• Ability to work on-site in Alexandria, Minnesota, and meet U.S. employment eligibility requirements.

Nice to have

• Bachelor’s degree.

Culture & Benefits

• Open, communicative environment that supports initiative and career growth.
• Comprehensive medical and dental programs.
• Life insurance and paid time off.
• Retirement savings plan with company match.
• Benefits eligibility begins on the first day of employment.