Title Specialist (Vehicle Title Processing)

Location: Baton Rouge, Louisiana, United States

Pay: $21.05–$23.71 per hour

Company

hirify.global operates a global online vehicle auction platform connecting vehicle sellers with buyers in more than 190 countries.

What you will do

• Process vehicle titles accurately in accordance with state and local guidelines and company policies.
• Identify and analyze vehicle title and ownership documents.
• Research missing or incorrect paperwork and determine timely resolutions.
• Communicate with customers by email and phone to resolve title issues and provide file-status updates.
• Maintain accurate records, file documentation, and title-bin organization.
• Build professional relationships with DMVs, sellers, and internal and external customers.

Requirements

• High school diploma.
• Two years of customer service experience and one year of vehicle title processing experience.
• Computer proficiency, including Microsoft Office, typing speed of 45 words per minute, and basic 10-key proficiency.
• Strong verbal and written communication, customer service, organizational, filing, and attention-to-detail skills.
• Ability to work independently, multitask, work under pressure, and meet time-sensitive deadlines.
• Ability to work overtime as needed; U.S. applicants and employees are subject to the E-Verify program.

Nice to have

• Knowledge of local and surrounding state title requirements.
• Notary license.
• Bilingual communication skills.

Culture & Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Employee Stock Purchase Plan and Employee Assistance Program.
• Vacation, sick pay, and paid company holidays.
• Life and AD&D insurance, employee discounts, and other benefits.
• Workplace culture focused on diversity, inclusion, collaboration, and professional growth.