Senior Billing Manager

Location: Based in Century City, Los Angeles, Orange County, Palo Alto, or San Francisco, United States

Salary: $250,000–$300,000 annual compensation, depending on qualifications and operational considerations.

Company

hirify.global is a leading global law firm advising clients on significant transactions and disputes.

What you will do

• Lead, train, motivate, and develop a team of Billing Managers, Billing Supervisors, and Billing Specialists across multiple offices or time zones.
• Identify billing inventory issues, remove roadblocks to billing submissions, and recommend corrective actions to billing leadership.
• Manage WIP, A/R, and on-account inventories while ensuring accurate and up-to-date records.
• Coordinate with attorneys, secretaries, Billing, eBilling, Accounting, Finance, and Pricing teams to resolve complex billing issues.
• Analyze client billing histories, matter performance metrics, reduced invoices, and rejected invoices, presenting actionable findings.
• Manage Alternative Fee Arrangements, including fixed fees, blended rates, caps, and retainers, while driving process improvement and adoption of billing automation and AI-assisted invoice review.

Requirements

• At least 10 years of legal billing experience, including at least 5 years in management or senior leadership.
• Experience leading, developing, and retaining high-performing billing teams, including performance evaluations and succession planning.
• Advanced data analysis and financial reporting skills, including Excel and billing system reporting tools.
• Strong strategic thinking, communication, organization, customer service, and prioritization skills.
• Strong technology skills, including Microsoft Office Suite and the ability to leverage technology in billing workflows.
• Ability to work overtime and weekends when required by department needs.

Nice to have

• College degree.
• Experience managing billing operations across multiple offices or jurisdictions and familiarity with international billing requirements.
• Experience in a law firm with 500 or more lawyers or a similar professional services organization.
• Experience with eBillingHub or BillBlast, plus familiarity with Aderant billing software.
• Experience with process improvement, change management, or billing system implementations.

Culture & Benefits

• Fast-paced environment focused on quality, customer service, teamwork, and ownership.
• Health care and basic life insurance.
• Retirement benefits and Flexible Spending Accounts.
• Paid sick time, vacation time, and parental leave.
• Discretionary performance-based bonuses.