Account Manager, Provider Success

Location: Field - New Jersey, United States; approximately 70–80% of time is spent in the field and inside primary care practices.

Base salary: $107,000–$140,000 USD annually, plus equity opportunities and a performance-based bonus.

Company

hirify.global develops an AI-enabled healthcare platform that supports physicians in the diagnosis and management of chronic conditions and value-based care.

What you will do

• Own a panel of primary care practices as the main point of contact for the Counterpart Assistant relationship.
• Onboard practices, configure the platform around existing workflows, and train physicians and staff.
• Monitor utilization, diagnose adoption gaps, and execute plans to drive sustained platform use.
• Translate clinical initiatives into practical actions for physicians and follow them through to completion.
• Deliver enterprise projects, share field insights with Product, Clinical, Growth, and Account Management teams, and support practice acquisition in the territory.
• Coordinate provider relations and insurance issues, support CA Quick Launch adoption, and facilitate transitions to new agreements.

Requirements

• Direct experience working with primary care practices, either from the payer side or within a practice.
• Ability to communicate with physicians using empathy, clinical workflow knowledge, a clear value proposition, and a call to action.
• Understanding of clinical workflow and documentation sufficient to act as a trusted advisor.
• Ability to analyze utilization data, identify underperforming practices, and execute improvement plans.
• Ability to independently manage a territory, work in the field approximately four days per week, and track activities in detail.

Culture & Benefits

• Employment includes competitive compensation, equity opportunities, performance-based bonuses, 401(k) matching, and regular compensation reviews.
• Medical, dental, and vision coverage is provided for employees and families.
• Benefits include No-Meeting Fridays, monthly company holidays, mental health resources, flexible time off, and paid parental leave.
• Remote-first company culture, professional development funding, mentorship, learning programs, and performance feedback.
• Additional benefits include an Employee Stock Purchase Plan, office setup reimbursement, and monthly cell phone and internet stipends.