Associate Director, Physical Account Manager (Amazon)

Location: United States, California, Los Angeles, or United States, New York, New York

Salary: $100,000–$120,000 USD annual base salary, with separate pay ranges for New York and California.

Company

hirify.global is a global music company supporting international superstars, independent artists, and creators across more than 70 countries.

What you will do

• Manage daily communication with Amazon for new releases and catalog campaigns, resolving account issues and roadblocks.
• Lead physical retail campaigns from solicitation and product setup through advertising submissions, promotions, delivery, and sell-through analysis.
• Develop artist- and fanbase-specific product strategies, including exclusive configurations, limited editions, and new revenue opportunities.
• Coordinate inventory forecasts, allocations, promotional timing, supply chain, fulfillment, and sales planning with label and commercial teams.
• Monitor inventory, orders, shortages, returns, and fulfillment discrepancies, implementing corrective actions and scalable processes.
• Coordinate cross-label partner agendas, social requests, and creative assets across labels and retail partners.

Requirements

• 5+ years of experience in physical account management or partnership management; Amazon experience is strongly preferred.
• Strong project management skills with the ability to manage multiple campaigns and deadlines.
• Excellent verbal and written communication skills.
• Deep understanding of physical retail and supply chain operations.
• Collaborative, proactive, solution-oriented approach with strong attention to detail.
• Bachelor’s degree or equivalent experience.

Nice to have

• Familiarity with music industry workflows, release cycles, and label organizational structures.

Culture & Benefits

• Inclusive, collaborative, and global working community.
• Modern office environment designed for productivity, creativity, and teamwork.
• Medical, dental, vision, life, disability, and 401(k) benefits with employer matching.
• Paid leave for childbirth, bonding, and caregiving, plus adoption, surrogacy, tuition, and student loan reimbursement programs.
• Professional growth and development opportunities, winter recess, and additional wellbeing and family-support benefits.