Assistant Account Director

Location: Chandler, AZ, United States

Salary: $140,000–$160,000 per year

Company

hirify.global provides facilities management and janitorial operations services for customers and their sites.

What you will do

• Serve as the day-to-day point of contact for assigned customer accounts and maintain strong client relationships.
• Oversee service delivery, account operations, budgets, financial targets, deadlines, and customer satisfaction.
• Manage service contracts, vendor negotiations, competitive RFPs, portfolio reporting, governance meetings, and sales forecasts.
• Lead site managers and supervisors in audits, corrective action plans, regulatory inspections, quality compliance, cost savings, sustainability, and operational efficiency.
• Recruit, hire, train, evaluate, motivate, and manage high-performing teams, including employee performance and disciplinary actions.
• Identify new sales opportunities and support presentations to senior executives.

Requirements

• Bachelor's degree in a related field, or an equivalent combination of education and experience.
• 5+ years of facilities management or janitorial operations experience, including at least 3 years managing multiple sites, client relationships, budgets, and large employee populations.
• Experience managing service contracts, operational performance metrics, labor utilization, regulatory compliance, and customer satisfaction.
• Knowledge of OSHA regulations, workplace safety, environmental compliance, and janitorial industry practices.
• Proficiency with Microsoft Office Suite and workforce management, facilities management, CMMS, or related operational systems.
• Strong communication, presentation, problem-solving, organization, and multitasking skills; a valid driver's license may be required.

Culture & Benefits

• Comprehensive benefit packages are offered.
• Work supports teamwork, cooperation, performance excellence, and personal success.
• Some travel may be required.
• Reasonable accommodations may be available for individuals with disabilities.
• Equal employment opportunity is provided in accordance with applicable law.