Assistant Account Director (Facilities Management)

Location: San Jose, CA, United States

Salary: $110,000–$150,000 per year

Company

hirify.global provides facilities management and janitorial services for customers and their sites.

What you will do

• Serve as the day-to-day point of contact for assigned customer accounts and maintain strong client relationships.
• Oversee service delivery, account performance, budgets, deadlines, customer satisfaction, and profitability.
• Negotiate vendor contracts, conduct competitive RFPs, and identify self-perform and cost-saving opportunities.
• Lead performance audits, regulatory inspection support, compliance reporting, and corrective action plans.
• Recruit, hire, train, evaluate, and lead high-performing multi-site teams in collaboration with site managers.
• Identify sales opportunities, prepare executive presentations, and forecast and track sales results.

Requirements

• Bachelor's degree in a related field or an equivalent combination of education and experience.
• 5+ years of facilities management or janitorial operations experience, including 3+ years managing multiple sites, client relationships, budgets, and large employee populations.
• Experience managing service contracts, operational performance metrics, labor utilization, regulatory compliance, and customer satisfaction.
• Knowledge of OSHA regulations, workplace safety, environmental compliance, and janitorial industry best practices.
• Proficiency with Microsoft Office Suite and workforce management, facilities management, CMMS, or related operational systems.
• Strong communication, presentation, problem-solving, organization, and client relationship skills; a valid driver's license may be required.

Culture & Benefits

• Full-time employment with comprehensive benefits packages.
• Work focused on teamwork, cooperation, performance excellence, and employee development.
• Some travel may be required.
• Physical ability to sit, talk, listen, and lift or move up to 35 pounds, with reasonable accommodations available.