Scheduler (Medical Office)

Location: McAllen, Texas; onsite work in a clinic office. Monday through Friday, 8:00am–5:00pm, with no weekends or holidays.

Company

hirify.global is a community-based oncology network supported by McKesson, with Texas Oncology operating oncology clinics across Texas and southeastern Oklahoma.

What you will do

• Answer incoming calls, assess patient needs, route calls, and communicate messages accurately.
• Schedule new, referred, and returning patients, tests, outpatient appointments, surgeries, and hospital admissions as required.
• Maintain scheduling templates and coordinate physician meetings, satellite schedules, rounding, and call coverage.
• Enter insurance authorizations, referral documentation, correspondence, and coding information into patient charts and EMR systems.
• Collect co-pays, deductibles, and other patient payments, and arrange financial counseling when needed.
• Coordinate pre-certification, pre-operative testing, surgical preparation, and post-operative follow-up appointments.

Requirements

• Must work onsite at the McAllen clinic in Texas.
• High school diploma or equivalent required.
• Level 1: 0–3 years of experience; Level 2: at least 3 years of office experience; Senior level: at least 5 years of office experience.
• Excellent written and verbal communication skills required.
• Proficiency in Microsoft Outlook, Word, and Excel required.
• Medical terminology and coding knowledge is required for the Senior level; scheduling and authorization experience is preferred for Level 1.

Culture & Benefits

• Full-time schedule with no weekend or holiday work.
• Medical, dental, vision, life insurance, and short- and long-term disability coverage.
• Generous paid time off and a 401(k) plan with company match.
• Wellness program, tuition reimbursement, employee assistance program, and retail discounts.
• Office-based work involving patient and public contact.