Onsite Care Coordination Representative - Skokie, IL

Location: Onsite at a hirify.global client site in Skokie, Illinois, USA

Salary: $22–$25 per hour

Company

hirify.global provides care coordination and health information management services, including electronic filing and medical document processing.

What you will do

• Process assigned care coordination and health information management tasks accurately, efficiently, and according to client protocols.
• Evaluate medical documents and electronically file them in patient charts.
• Manage orders, referrals, insurance verifications, prior authorizations, and patient medical forms.
• Navigate multiple electronic health records and internal systems, including cross-training on additional EHRs.
• Track hourly work, transaction counts, productivity targets, and reasons for variances from standard performance.
• Protect sensitive data, follow HIPAA procedures, and provide professional customer service to clients, vendors, visitors, coworkers, and management.

Requirements

• High school diploma or equivalent.
• Experience in a high-volume, fast-paced environment with strong accuracy and attention to detail.
• Intermediate computer skills, including Microsoft Office Suite and the ability to adapt to company-specific software.
• Strong data entry and typing skills, with the ability to navigate multiple open programs, windows, and applications.
• Ability to perform required physical activities, including sitting, standing, walking, reaching, and occasionally lifting up to 25 pounds.
• Ability to work onsite at the designated Skokie client location; occasional after-hours or weekend work may be required.

Nice to have

• Knowledge of health information management concepts, electronic health records, or medical terminology.

Culture & Benefits

• Work is performed in a client-site environment with possible remote-capacity responsibilities requiring reliable internet and a secure, private workspace.
• Training, meetings, and ongoing reference to internal documentation and protocols are part of the role.
• Work follows agreed company and client compliance standards and service-level agreements.