CRM Consulting - Healthcare – Senior Manager (Salesforce)

Location: Chicago, United States; willingness to travel up to 50% every week, Monday–Thursday with occasional onsite Fridays

Base salary: $165,000–$190,000 per year. Total estimated compensation including annual incentive compensation: $198,000–$228,000 per year.

Company

hirify.global helps healthcare organizations improve operations, clinical outcomes, consumer experience, innovation, and sustainable growth through consulting and technology initiatives.

What you will do

• Lead complex healthcare CRM engagements from pursuit through delivery, managing budgets, invoicing, billing, and client outcomes.
• Analyze data to quantify benefits, identify risks, and develop performance-improvement solutions.
• Understand client challenges, design customized solutions, manage expectations, and deliver presentations and proposals.
• Lead change processes and influence positive outcomes in complex healthcare environments.
• Build, coach, mentor, and manage multidisciplinary teams while identifying business-development opportunities.

Requirements

• 6+ years of consulting experience and 6+ years managing external client projects with increasing responsibility.
• Successful delivery of multiple end-to-end CRM implementations, including estimating, implementation planning, functional application expertise, and project management.
• Healthcare provider or payer industry experience, with knowledge of patient/member marketing and engagement.
• In-depth understanding of Salesforce applications and experience defining business solutions with Salesforce.com.
• Experience leading architects, business analysts, project managers, developers, QA, and deployment teams in a hybrid-agile methodology.
• US work authorization is required; willingness to travel up to 50% weekly and work extended hours as needed.

Nice to have

• Experience supporting early- and late-stage sales opportunities and working with the Salesforce channel.
• Knowledge of enterprise systems, CRM, SFA, and ERP.
• Experience developing proposal responses and statements of work.

Culture & Benefits

• Full-time employment with eligibility for hirify.global’s annual incentive compensation program.
• Medical, dental, and vision coverage.
• Additional wellness programs and benefit plans.
• Opportunities to develop others through coaching, mentoring, and knowledge sharing.