Senior Account Manager (SaaS)

Location: Barcelona, Spain; hybrid with in-person work 3 days a week and commuting distance to a hirify.global hub required.

Company

hirify.global is an intelligent travel and spend management platform that automates travel bookings, expenses, invoice processing, and related business operations.

What you will do

• Own a portfolio of SMB customers and build strong relationships with contacts and key decision-makers.
• Develop a deep understanding of customer businesses and increase their use of hirify.global products.
• Identify growth opportunities and drive upselling and cross-selling within existing accounts.
• Prepare data-driven business reviews, reports, and presentations for senior stakeholders.
• Resolve account issues, develop long-term solutions, and shape customers’ business travel programmes.
• Coordinate with internal teams to support smooth product integrations during roll-outs.

Requirements

• Native Dutch and fluent English at C1 level required.
• Previous experience working with the Benelux market.
• Previous account management or customer success experience.
• Strong presentation, communication, relationship-building, prioritisation, and time management skills.
• Ability to analyse data and translate insights into customer-facing recommendations.
• Result-oriented approach with customer satisfaction as a priority.

Nice to have

• Background in a SaaS or travel-tech business.
• Curiosity and practical judgment when using AI-enabled tools.

Culture & Benefits

• Competitive compensation and equity ownership.
• Vacation days, public holidays, private healthcare or gym allowance, and life insurance.
• Wellbeing support including therapy and coaching sessions for employees and their loved ones.
• Flexible compensation, paid parental leave, and paid volunteering time.
• Up to 20 Work from Anywhere days per year and language lessons in English, Spanish, and Catalan.
• Relocation support may be available to help move to one of the company’s hubs.

Hiring process

• 30-minute virtual Talent Acquisition interview.
• 60-minute in-person Assessment Interview.
• 30-minute virtual Values Interview.