Account Manager (Renewable Energy SaaS)

Location: London, hybrid; most employees spend one or two days each week in the office, with travel as needed for client meetings and industry events.

Company

hirify.global develops technology for energy storage and grid flexibility to support the transition to a zero-carbon energy system.

What you will do

• Mobilise and onboard new clients from contract signature through in-life operation, supporting product adoption and fast time-to-value.
• Manage strategic account plans and relationships throughout the contract lifecycle, ensuring contractual commitments are met and client value is maximised.
• Identify and develop revenue growth opportunities, including renewals, upselling, cross-selling, and new products or features.
• Coordinate with Helpdesk, Product, Engineering, Finance, NESO, and other partners to resolve client, technical, administrative, billing, and payment issues.
• Organise annual planning sessions with client C-level teams and hirify.global leadership and product and technology teams.
• Monitor account performance using proprietary software and communicate relevant market, policy, and regulatory changes.

Requirements

• At least 5 years of account management experience as an Account Executive or Account Manager.
• Experience in the renewable energy sector, preferably with flexible assets such as energy storage.
• Experience working in SaaS and managing enterprise-scale, multi-million-pound customer accounts.
• Experience with contract renewal and negotiation, deal expansion, upselling, and cross-selling.
• Commercial, financial, organisational, and time-management skills, with strong attention to contractual detail.
• Excellent written and verbal communication skills and the ability to build relationships with stakeholders at all levels.

Nice to have

• A strong interest in or degree related to renewable energy.
• Customer Success experience.

Culture & Benefits

• Flexible working with a collaborative, inclusive, and fast-paced environment.
• 25 days of holiday in addition to public holidays, carry-over flexibility, and festive office closure.
• Enhanced parental leave, including six months of full salary for the primary caregiver and one month for the secondary caregiver.
• Private medical insurance, an Employee Assistance Programme, and complimentary eye tests.
• Annual salary review, personal learning and development budget, professional membership and subscription coverage, and access to MindTools.
• Bike to Work Scheme, Octopus EV Scheme, employee working groups, and regular team socials and wellbeing initiatives.

Hiring process

• Submit a CV; a response is targeted within one week.