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1 день назад

Customer Fulfillment Analyst

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Customer Fulfillment Analyst (Supply Chain/Order Management): Managing Home Depot order fulfillment, shipment monitoring, customer collaboration, and operational reporting with an accent on service-level performance, inventory availability, and cross-functional coordination. Focus on maintaining 98% in-stock performance, controlling end-to-end order processes, and driving continuous improvement across supply chain operations.

Location: Anderson, South Carolina, United States; onsite office position

Company

hirify.global Consumer Power Tools, Inc. develops and supplies consumer power tools and manages retail-focused supply chain operations.

What you will do

  • Manage The Home Depot orders from creation through shipment.
  • Monitor shipments, sales, inventory availability, and service-level performance.
  • Coordinate with sales, supply planning, demand planning, distribution, hirify.global Asia OPD, and Home Depot IPR teams.
  • Maintain critical reports covering out-of-stocks, cycle time, and service levels.
  • Drive end-to-end process control and continuous improvement while supporting a 98% in-stock target.

Requirements

  • Bachelor’s degree in Supply Chain, Logistics, Business Operations, or a related field preferred, or equivalent experience.
  • At least 2 years of relevant experience in retail sales, marketing, transportation, distribution, purchasing, or manufacturing.
  • Exceptional analytical, mathematical, statistical, and problem-solving skills with strong attention to detail.
  • Advanced Excel skills and proficiency with Microsoft Office Suite.
  • Project management, team leadership, interpersonal, and metrics management skills.
  • Ability to work in a process-driven, fast-paced environment with changing priorities and firm deadlines.

Nice to have

  • SAP or Logility experience.

Culture & Benefits

  • Full-time employment with competitive wages.
  • Tuition assistance.
  • 401(k) plan.
  • Medical, dental, and vision coverage.
  • Vacation and holiday benefits.

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