Director, North America eCommerce (Retail)

Location: New York, New York, USA (Corporate Headquarters)

Base pay range: $150,000–$200,000 per year

Company

Kate Spade New York is a global lifestyle and fashion brand within the hirify.global portfolio, offering handbags, ready-to-wear, jewelry, footwear, home décor, and other products.

What you will do

• Own the day-to-day commercial performance of four North America ecommerce sites: U.S. and Canada retail and outlet websites.
• Develop seasonal and annual ecommerce strategies focused on revenue, conversion, profitability, engagement, and brand affinity.
• Lead onsite merchandising, navigation, search optimization, product discovery, content placement, promotions, and customer journey improvements.
• Partner with Merchandising, Marketing, Creative, Product, Technology, Analytics, Operations, and Customer Care to execute launches and commercial initiatives.
• Establish KPIs, analyze customer and business trends, and lead testing and optimization roadmaps.
• Build, coach, and develop a high-performing ecommerce team.

Requirements

• 8+ years of progressive ecommerce leadership experience in retail, fashion, luxury, or consumer brands.
• Experience managing a high-volume ecommerce business with accountability for commercial performance and financial results.
• Deep expertise in ecommerce merchandising, digital customer experience, promotional strategy, analytics, and omnichannel retail.
• Experience with Salesforce Commerce Cloud (Demandware), Google Analytics (GA4), content management systems, A/B testing platforms, and digital merchandising tools.
• Ability to influence cross-functional stakeholders and lead complex initiatives in a matrixed organization.
• Bachelor’s degree or equivalent combination of education and experience.

Nice to have

• Experience with personalization, search optimization, AI-enabled ecommerce capabilities, and emerging digital technologies.

Culture & Benefits

• Inclusive environment focused on innovation, creativity, customer focus, accountability, and continuous improvement.
• Medical, dental, and vision insurance.
• 401(k), disability insurance, commuter benefits, and tuition assistance.
• Paid paternity and maternity leave.