Enterprise Sales Support Specialist

Location: Toronto, ON, Canada

Company

hirify.global is an IT solutions provider delivering secure cloud, AI, software, and digital workplace solutions to organizations in the United States and Canada.

What you will do

• Support enterprise customers in partnership with Enterprise Account Managers and Account Executives.
• Research and fulfill quote requests, provide reporting, manage annuity business, and deliver post-sales support.
• Coordinate with customers, sales representatives, vendors, manufacturers, Customer Success, Account Management, and presales teams.
• Find competitive pricing, product availability, and alternative solutions to address customer needs.
• Support project activities such as equipment forecasting, specialized delivery coordination, and project documentation.
• Manage complex contracts, reduce escalations and customer risk, and identify opportunities to expand vendor adoption.

Requirements

• 2+ years of customer service experience and 2+ years of sales experience.
• Strong customer service, relationship-building, written communication, verbal communication, problem-solving, organizational, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced sales environment.
• Proficiency with Outlook, Word, Excel, and PowerPoint.
• High school diploma or equivalent preferred.

Nice to have

• Experience with enterprise-grade reporting tools such as Oracle and BI.
• Experience with Salesforce.

Culture & Benefits

• Collaborative environment focused on support, innovation, and customer success.
• Flexible planning of workdays.
• Inclusive workplace committed to diversity, inclusion, and belonging.
• Competitive benefits available from the first day.
• Remote onboarding and digital interviewing are provided.

Hiring process

• Digital interviews are used during the recruitment process.
• Before starting, candidates undergo a criminal record check, education verification, and reference checks.