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6 часов назад

Product Specialist (HVAC)

62 685 - 73 747$
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Product Specialist (HVAC): Providing technical support, product selection assistance, special design quotes, and field-problem resolution for commercial HVAC products with an accent on application support, technical documentation, and cross-functional order resolution. Focus on improving processes, shaping product and system roadmaps, supporting sales training, and documenting stakeholder interactions in CRM.

Location: Schofield, Wisconsin, United States; office-based role with occasional mobility for in-person meetings and possible onsite support.

Salary: $62,685–$73,747 per year.

Company

hirify.global is an environmentally responsible manufacturer of commercial HVAC systems and air movement and ventilation solutions for commercial, institutional, and industrial facilities.

What you will do

  • Provide basic technical support by phone and email to internal and external sales members on product selection and application.
  • Generate quotes for special design requests and miscellaneous parts.
  • Gather information and resolve field problems, including possible onsite support.
  • Negotiate back-charges and partner with Purchasing, IT/Systems, Business Units, Finance, and other teams on order-related challenges.
  • Identify process improvements, contribute to product and system roadmaps, and develop process documentation.
  • Prepare materials for sales interactions, review technical documentation, and document calls and stakeholder interactions in CRM.

Requirements

  • 4–6 years of relevant work experience.
  • A two-year associate degree or equivalent years of job experience.
  • Basic knowledge of codes and standards relevant to supported products and applications.
  • Ability to operate standard office equipment and perform sedentary, repetitive computer- and phone-based work.

Culture & Benefits

  • Health and family support benefits.
  • Financial security and work-life balance programs.
  • Learning and development opportunities.
  • Rewards, recognition, wellbeing, and mental health support.
  • Additional employee perks and an award-winning, growth-oriented workplace culture.

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