17 часов назад
Training Manager (Healthcare)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Training Manager (Healthcare): Leading global training programs and learning solutions across geographies with an accent on strategic planning, content development, team leadership, and measurable business outcomes. Focus on building training systems, governing program delivery, managing budgets and analytics, and improving learning quality across a healthcare BPM organization.
Location: Work from home in the United States
Company
provides technology-enabled business process management services and healthcare expertise across clinical, member engagement, provider, claims, payment integrity, analytics, and related solutions.
What you will do
- Lead the global training function and oversee new-hire training, refresher programs, process-change initiatives, and strategic projects.
- Design and implement learning strategies, training content, e-learning, job aids, facilitator guides, participant guides, tutorials, and demonstrations.
- Build training support systems and provide direction, mentoring, and skill development for training teams and junior management.
- Partner with geographic leads, operations, clients, L&D, HR, and departmental leaders to define priorities, rollout plans, requirements, deadlines, ROI, and analytics.
- Manage resourcing, budgets, reporting, data governance, quality measures, and continuous improvement of training delivery.
- Participate in training solutioning throughout the RFP and delivery lifecycle while maintaining current training practices, trends, and technology knowledge.
Requirements
- Bachelor’s degree in Education, Business, Communications, or a related field.
- 6–8 years of experience in a training environment.
- Strong writing, analytical, planning, interpersonal, organizational, leadership, and motivational skills.
- Ability to build and lead teams, work collaboratively across functions, manage challenges, and perform in a fast-paced environment.
- Ability to deliver enthusiastic, high-energy presentations and support measurable learning outcomes.
- Must be located in the United States for a work-from-home arrangement.
Nice to have
- Advanced knowledge of Microsoft Office, especially Microsoft Excel.
- Working knowledge of LMS and LXP platforms.
- Experience with functional budgeting and P&L-driven planning.
Culture & Benefits
- Collaborative work with cross-functional leaders, operations, clients, L&D, and HR.
- Focus on behavior-changing learning solutions and measurable business results.
- Work-from-home arrangement in the United States.
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