Learning Coach

Location: Remote, United States; availability required Monday–Friday, 9am–7pm ET

Hourly rate: $18–$20 per hour

Company

hirify.global is a workforce platform that trains healthcare workers and partners with major health systems to build and retain healthcare talent.

What you will do

• Manage an end-to-end caseload of students from their first week of class through graduation and transition into healthcare employment.
• Proactively contact students by email, text, and phone to support engagement, attendance, and progress.
• Create individualized success plans for students facing academic, motivational, or personal barriers.
• Monitor academic progress, attendance, and payment status, identifying early warning signs.
• Document every student interaction in coaching and CRM tools and keep case records accurate.
• Partner with instructors and Student Operations to escalate recurring blockers and improve the coaching model.

Requirements

• At least 1 year of experience in student coaching, academic advising, career services, customer success, or another people-facing support role.
• Experience managing high-volume outreach and follow-up across email, text, and phone.
• Strong written and verbal communication skills, including the ability to handle sensitive conversations with care.
• Strong organization and the ability to manage a full student caseload reliably.
• Ability to learn CRM and case-management platforms quickly.
• Reliable computer, high-speed internet, quiet professional workspace, and availability during Monday–Friday, 9am–7pm ET.

Nice to have

• Experience in healthcare, EdTech, or workforce training.
• Experience supporting first-generation, career-changing, or historically underserved learners.
• Experience with Front, HubSpot, or similar CRM and case-management tools.

Culture & Benefits

• Fully remote work arrangement.
• Independent contractor engagement under a 1099 contract.
• Mission-driven environment focused on improving access to healthcare careers.
• Role is not benefits-eligible.