Field Sales Supervisor (Healthcare)

Location: Remote within the United States

Company

hirify.global provides technology-enabled business process management services and healthcare expertise across clinical, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

What you will do

• Lead and motivate a remote telesales team in a fast-paced, goal-oriented environment.
• Monitor team KPIs and hold agents accountable for individual and team performance targets.
• Identify sales behaviors that drive results and provide real-time, actionable coaching.
• Analyze call performance, conversion rates, and sales pipelines to identify growth opportunities.
• Partner with training and sales leadership to improve sales processes and team skills.
• Promote urgency, ownership, and continuous performance improvement.

Requirements

• At least one year of recent experience as a call center supervisor.
• Active resident Health Insurance Producer License in the resident state.
• Experience coaching and managing employee performance using call center KPIs.
• Strong leadership, communication, organization, problem-solving, and decision-making skills.
• Technical proficiency with Windows-based systems and call center software.
• Ability to manage multiple priorities in a fast-paced operational environment.

Nice to have

• Healthcare or telesales supervisory experience.
• High school diploma or equivalent.

Culture & Benefits

• Remote work-from-home arrangement within the United States.
• Fast-paced, high-energy, performance-driven environment.
• Focus on employee development, coaching, and continual improvement.