Key Account Manager (Federal Sales)

Location: Edgewood, Maryland, USA; frequent travel to company offices, customer and prospect offices, and trade shows. United States Citizenship required.

Salary: $93,132–$139,700 per year, plus a Business Profit Plan and benefits.

Company

hirify.global develops, manufactures, and manages threat detection and security screening solutions for aviation, ports and borders, defense, and urban security.

What you will do

• Manage relationships with one or more key federal customers as the primary point of contact.
• Guide accounts through the full sales process, from estimates and order management to product handover.
• Develop solution-based sales approaches, conduct needs analyses, and identify cross-selling and upselling opportunities.
• Create strategic account plans, manage contract negotiations and renewals, and support pricing and proposals.
• Resolve customer issues, monitor account KPIs, and report sales performance and recommendations to internal stakeholders.
• Use CRM processes and collaborate with sales, marketing, finance, product management, and other departments.

Requirements

• Bachelor’s degree required; business, sales, finance, or a technical field preferred.
• At least 5 years of successful sales account management experience in a disciplined B2B sales environment or technical product support/management role.
• Experience selling to the federal government is highly preferred.
• United States Citizenship required.
• Strong oral and written communication, presentation, interpersonal, analytical, and problem-solving skills.
• Proficiency in Microsoft Office and ability to prepare reports, business correspondence, procedures, and standard operating procedures.

Culture & Benefits

• Full-time permanent employment with career growth opportunities across local and global operations.
• Training and professional development opportunities.
• Inclusive workplace with leadership focus on safety, wellbeing, professionalism, integrity, and respect.
• Medical, dental, and vision insurance.
• 401(k) with company match, paid time off, and additional lifestyle and financial benefits.