Strategic Account Manager (Authentication)

Location: Hybrid in Ho Chi Minh City, Vietnam, with work across the office, client site, and remote settings as applicable

Company

hirify.global provides authentication, identity security, product protection, revenue safeguarding, and compliance solutions as part of Crane NXT, an industrial technology company with global operations.

What you will do

• Manage a portfolio of strategic B2B accounts and act as the primary contact for customer stakeholders.
• Develop account plans aligned with customer needs and company objectives.
• Support contract negotiations, renewals, tenders, and RFP processes.
• Identify cross-selling and upselling opportunities and drive incremental revenue.
• Coordinate with R&D, operations, finance, and legal teams to deliver solutions and resolve issues.
• Track profitability, pipeline, performance, and forecasts while supporting senior account leaders and mentoring junior colleagues.

Requirements

• Bachelor’s degree in business, sales, marketing, or a related field.
• 6–9 years of experience in sales, account management, or business development.
• Proven success managing mid-to-large B2B accounts; experience in regulated or technology-driven industries is preferred.
• Experience with tender processes, contract negotiations, and global or matrixed organizations.
• Fluent English required.
• Strong account management, commercial, solution-selling, communication, presentation, organizational, and cross-functional coordination skills.

Nice to have

• MBA or equivalent advanced degree.
• Certification in strategic selling, key account management, or negotiation.

Culture & Benefits

• Hybrid work across the office, customer sites, and remote settings as applicable.
• Moderate travel of 15%–25% for customer meetings, account reviews, and events.
• Collaboration with global teams across security design, engineering, R&D, operations, finance, and legal.
• Opportunity to contribute to global and high-value customer initiatives.