SMB Account Manager

Location: Rio Rancho, New Mexico, United States of America

On-target earnings: $60,480–$80,000 USD annually, with a 60% salary and 40% incentive mix.

Company

hirify.global provides technology products, services, and solutions for business and consumer customers.

What you will do

• Handle customer requests and sell products, services, and integrated solutions to the installed customer base.
• Manage key SMB accounts, nurture client relationships, and identify growth opportunities aligned with customer objectives.
• Lead complex negotiations and high-value sales opportunities.
• Collaborate with cross-functional teams to improve sales processes and customer experience.
• Analyze performance metrics, market trends, and customer preferences to optimize sales strategies.
• Train, coach, and lead lower-level representatives.

Requirements

• High school diploma, GED, higher secondary education, equivalent work experience, or demonstrated competence.
• Typically 6–8 years of related experience, preferably in inside sales, telesales, or a related field.
• Experience with business development, B2B sales, customer relationship management, prospecting, and sales strategy.
• Strong consultative selling, cross-selling, upselling, negotiation, communication, and product knowledge skills.
• Experience with Salesforce and outbound or phone-based sales.

Nice to have

• Certified Inside Sales Professional (CISP) certification.

Culture & Benefits

• Health, dental, and vision insurance.
• Short- and long-term disability insurance, life insurance, and an employee assistance program.
• Flexible spending account.
• Four to twelve weeks of fully paid parental leave based on tenure.
• Thirteen paid holidays plus flexible paid vacation and sick leave.