Scheduler/Front Office, Check-In

Location: Onsite at GW Medical Faculty Associates, 2150 Pennsylvania Avenue NW, Washington, DC 20037

Salary: $17.95–$23.01 per hour

Company

Maryland Oncology Hematology is part of hirify.global and provides cancer care through locations across Maryland and Washington, DC.

What you will do

• Schedule new, referred, and returning patient appointments, tests, procedures, surgeries, and follow-up visits.
• Answer incoming calls, assess patient needs, route calls, and communicate messages accurately.
• Set up patient records, enter insurance authorizations, and maintain documentation in electronic medical records.
• Collect co-pays, deductibles, and other out-of-pocket payments at the time of visit.
• Maintain physician scheduling templates and coordinate meetings, satellite schedules, rounding, and call coverage.
• Communicate procedure preparation requirements, arrange financial counseling, and follow up on pre-operative testing and clearances.

Requirements

• High school diploma or equivalent.
• Entry-level profile with 0–3 years of experience; medical office experience is preferred.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to work in an office environment with patients and the public and perform prolonged computer-based work.

Nice to have

• Knowledge of medical terminology and medical coding.
• Experience with patient scheduling or medical office operations.

Culture & Benefits

• Supportive, patient-focused oncology care environment.
• Work in an office setting with regular contact with patients, physicians, medical staff, and the public.
• Reasonable workplace accommodations are available for individuals with disabilities.