Unit Coordinator - Maternal Newborn

Location: Melrose/Wakefield Hospital, 585 Lebanon St, Melrose, MA 02176, United States. Full-time onsite role with day/evening shifts from 7:00am–3:30pm or 7:00am–7:00pm, including every third weekend and holiday rotation.

Pay range: $18.81–$23.51.

Company

Melrose/Wakefield Hospital is part of hirify.global and provides hospital, urgent care, outpatient, and community healthcare services in the north suburban Boston area.

What you will do

• Coordinate patient admissions, transfers, discharges, bed changes, bed cleaning requests, and unit activity.
• Review bed assignments and relay patient information to clinical staff.
• Greet and direct patients, visitors, physicians, and hospital personnel while managing unit phone communications and messages.
• Assemble, update, organize, and prepare patient charts and medical records according to hospital policy.
• Enter and verify orders, transcribe physician orders, retrieve data, and generate reports using hospital systems.
• Coordinate communication during emergencies and support follow-up appointments, supplies, equipment tracking, downtime procedures, and new coordinator orientation.

Requirements

• High school diploma or equivalent.
• Strong interpersonal, phone, written communication, organizational, prioritization, and problem-solving skills.
• Ability to handle detailed confidential information independently and work with staff across departments, physicians, patients, vendors, and community members.
• Working knowledge of Microsoft Word, Excel, Outlook, and hospital computer systems.
• Extensive medical terminology knowledge for communication and physician-order transcription.
• Ability to sit frequently, stand or walk occasionally, lift 10–15 pounds, and operate a computer keyboard.

Nice to have

• One year of customer service experience in a healthcare or customer-facing setting.
• Associate’s degree.

Culture & Benefits

• Competitive salary and benefits beginning on the first day.
• 403(b) retirement plan with hospital match.
• Tuition reimbursement and career growth opportunities.
• Free parking.
• Work includes weekend and holiday rotation responsibilities.