Patient Registration Coordinator (Healthcare)

Location: On-site in Bessemer, Alabama, USA

Salary: $18–$22 per hour plus bonus structure

Company

hirify.global operates a network of Joint Commission-accredited treatment centers providing opioid addiction treatment services across 24 states.

What you will do

• Welcome patients and visitors and provide a professional, compassionate front-desk experience.
• Register new and returning patients and verify demographic, insurance, identification, eligibility, benefits, and prior authorization information.
• Explain insurance coverage, financial responsibilities, and payment expectations; collect copays, deductibles, and coinsurance.
• Process daily financial transactions, third-party reimbursements, Medicaid claims when applicable, reports, and monthly statements.
• Support office operations through filing, scanning, copying, data entry, census reporting, and caseload tracking.
• Maintain office supplies, coordinate orders, answer calls, and complete errands such as mail delivery and bank deposits.

Requirements

• High school diploma or equivalent.
• At least one year of general office clerk experience, including basic math, accounting, and cash handling.
• Valid driver’s license.
• Experience in front desk, admissions, billing, and/or collections.
• Ability to work in a fast-paced clinical environment with prolonged standing, bending, stooping, and frequent computer use.

Nice to have

• Healthcare experience.
• Familiarity with standard office equipment and computer programs.
• Strong customer service, interpersonal, verbal, and written communication skills.
• Accurate data entry, basic keyboarding, and the ability to manage multiple priorities.
• Ability to enforce fee collection policies.

Culture & Benefits

• Full-time schedule from 4:45 AM to 11:00 AM, Monday through Friday, with no nights or Sundays.
• Flexible and predictable scheduling, paid time off, and holidays off.
• Medical, dental, vision, life insurance, disability coverage, and a discretionary 401(k) match.
• Quarterly bonus potential, certification and license incentives, and an employee assistance and wellness program.
• Role-based training, certification support, tuition reimbursement, clinical supervision hours, and career advancement pathways.
• Work includes exposure to infectious diseases, bloodborne pathogens, and patients with substance use or mental health conditions; PPE is provided when required.